PremiumBookstore.com Retail Returns Policy

You may return most items sold by PremiumBookstore.com within 30 days of delivery for a full refund.

We will also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items (unless you received a damaged, defective, or incorrect item).

We cannot accept returns of certain items, including
• Any item that is returned more than 30 days after delivery.
• Any eBook. (However, if you are having technical difficulties, please call Technical Support.)
• Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap).
• Any item that is not in its original condition, is damaged, or is missing parts.

Return all merchandise and required forms to:

PremiumBookstore.com
Attn: Returns Department
PO Box 211110
Columbus. OH 43221

Notes:
• A proof of purchase (packing list, copy of your credit card receipt, etc.).
• Large quantity orders—25 or more of the same item—may not be returned.
• If the original order was paid for by credit card, the refund will be credited to the same card within seven (7) business days after PremiumBookstore.com receives the returned merchandise.
• If the original order was paid for by check, a refund check will be mailed within 14 business days after PremiumBookstore.com receives the returned merchandise.
• This policy may be changed at any time without notice by PremiumBookstore.com